Frequently Asked Questions

Use the tabs below to reveal the frequently asked questions in that category. Click on the questions to get more information.

Not sure where to look for your question? Use keywords in our FAQ Search to find what you’re looking for.

What does No B.S. stand for?

No B.S. stands for no bad stuff, meaning all of our ingredients are there for a reason. We don’t use fillers, we don’t cut corners, and that’s why it is on our packaging. But it’s not just about our food, it’s about our company, culture, and how we work. This same idea carries through to every product we make and how we run the company today. 

What is an RXBAR?

An RXBAR is a protein bar made with a short list of high quality, whole food ingredients. With a base of dates, egg whites, fruit and nuts, each RXBAR contains no added sugar and provides 12 grams of protein in 200-220 calories. Enjoy RXBARs post workouts or in-between meals.

Where can I buy RXBAR products?

Online: You can buy RXBAR products directly from the RXBAR website, as well as from other retailers with an online presence. Please note eBay is not an authorized seller of RXBAR products.

In Store: Please use our Store Locator to find where RXBAR products are sold near you. We recommend calling before you go, just to make sure they have them in stock.

Ingredients & Nutrition

Do RXBAR products contain Bioengineered ingredients?
RXBAR products are Bioengineered (BE) exempt and do not contain any bioengineered ingredients.
Do RXBAR products contain GMO ingredients?
None of our products contain or are made with bioengineered ingredients. We assess our products according to the USDA’s National Bioengineered Food Disclosure Standards.
Do RXBAR products use added sugar?
The majority of our products do not contain added sugar. For certain products, we selectively use added sugars in their natural state to deliver optimal taste and texture.
Not a low calorie food. See nutrition for calories and sugar content 
What are the natural flavors in RXBAR products?
Natural flavors are made with oils, essences, and extracts from natural sources, such as spices, fruits, plants or vegetables. The natural flavors used in our products are made with real ingredients found in nature and do not include synthetics, artificial preservatives, added colors, animal products/derivatives (other than honey for some flavors), propylene glycol, or GMO ingredients.

We use natural flavors for quality and consistency. When you open one of our products, it should taste and smell the same every time, and natural flavors help make that happen.

In order to be used in food, natural flavors must meet strict FDA guidelines and safety criteria. If a top nine allergen is present, it will be labeled in our “Contains” statement.
Why does the front of the package only feature some ingredients?

Product & Packaging

Can I freeze or refrigerate RXBARs?
Although they would be safe to eat, we do not recommend freezing or refrigerating them as it would compromise the texture and quality of the bar.
How should I store RXBAR Products?
All RXBAR products should be stored in a cool, dry place. While it will not have an adverse effect on food safety, refrigerating or freezing is not recommended as a storage method because it would diminish product quality and overall taste.

Subscriptions

How do I start a subscription/auto-delivery?
An RXBAR subscription is a great way to keep your favorite RXBAR products coming on a regular basis. Here’s a quick step-by-step on how to start an RXBAR subscription.  When adding a product to your cart, choose “Keep It Coming” instead of “One Time Delivery”
Select how often you want your product delivered (30 days, 45 days, or 60 days)
Enter how many you want in each delivery
Checkout – you are required to create an account or login
Please note not all products are available for subscriptions.
For an overview on RXBAR subscriptions please visit our subscriptions page here.
Where can I make edits to my subscription?
Log into your account by clicking the icon in the upper right-hand corner. On the “My Dashboard” page, click on “Manage My Subscription”  from the left side options.
Choose to cancel or pause an individual subscription or click “Edit Subscription” to change the next ship date, ordering cadence, quantity, or mailing address, payment and billing information.
Don’t forget to click save!
Which products can I subscribe to?
Most of our products are available on subscription, with the exception of seasonal flavors and some variety packs. If a product is available on subscription, you’ll see an option to “Keep It Coming” before you add the item to your cart.

For an overview on RXBAR subscriptions, please visit our subscriptions page here.  
Why did my subscription fail?
Subscriptions may fail due to the below reasons: The payment method being used has expired. Make sure a new card is added in the “Payment Methods” and under the individual subscription in “Manage My Subscriptions”.
The ship date is set for a date in the past.
The subscription item is out of stock.
The subscription item has been discontinued.
If your subscription has failed because the subscription item is out of stock or discontinued, please Contact Us for more information.
Will I get email notifications for my subscription?

Website Orders

Do you offer discount codes or coupons?
To stay up-to-date on upcoming RXBAR promotions, sales, or discount codes, sign up for our emails on our website.
This is also a great way to learn about new product or flavor launches. 
For more information on current promotions at rxbar.com, please see our Terms of Use page at the link at the bottom of this page.
How do I track my order?
As soon as your order ships, we’ll send you a shipping confirmation email with your tracking number.
If you have an RXBAR account, you can also find your tracking number in the Order History section of “My Account.”

You can click on the link in your shipping confirmation email to locate your package.

If you’re having trouble locating your package, contact us. Our team is happy to help.
I have an account but forgot my password. How can I reset it??
Visit the RXBAR login page. Enter in the email address associated with your account and from there, click “Forgot Your Password?”  A password reset link will be sent to your inbox within a few minutes. Don’t forget to check your junk or spam folders! 

If you’re still having trouble, contact us here.
I have not received my order or I can’t find it.
Sorry about this! It’s possible your order was lost in transit, delivered to the wrong address, or simply hiding at your other entrance. We recommend checking the tracking number to see if there are other delivery details like, “left at side door” that could help. If you still can’t find it, please contact us here .
I received the wrong items. What should I do?